Last updated on June 16th 2023

 This privacy notice for Radiance Co. (“Company”,”we”, “us”, “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services such as when you:

  • Visit our website at https://radiance-eg.com/, or any website of ours that links to this privacy policy.
  • Engage with us in other related ways including any sales, marketing or events.

 

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policy and practices please do not use our services. If you still have any questions or concerns please contact us at ———-

 

  1. What information do we collect?

Personal information you disclose to use

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

 

Personal information provided by you

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and featured you use. The personal information we collect might include the following:

    • Names
    • Phone numbers
    • Email addresses
    • Mailing addresses
    • Usernames
    • Passwords
    • Contact or authentication data
    • Contact prefrences
    • Billing addresses
    • Debit/credit card numbers

 

Sensitive information. We do not process and sensitive information.

Payment data. We may collect data necessary to process your payment if you make ourchases, such as your debit/credit card number and the security code (CVV) associated with it.

All personal information that you provide to us must be true, complete and accurate, and you must motify us of any changes to such personal information.

Information automatically collected.

In short: Some information- such as your internet protocol (IP) address and/or browser and device characteristics- is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language prefrences, referring URLs, device name, country, location, information, about how and when you use our Services, and other technical information. The information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

How do we process your information?

In short: We process your information to provide, improve and administer our Services, communicate with you , for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your information for a variety of reasons, depending on how you interact with our services including:

    • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you may create and log in into your account, as well as keep your account in working order.
    • To deliver and facilitate delivery of services to the user. We may process you information to provide you with the requested service.
    • To fulfill and manage orders, payments, return and excahnges made through the Services.
    • To delver targeted advertisinf to you. We may process your information to develop and display personalized content and advertising tailored to your location interests and more.

 

When and with whom do we share your personal information?

In short: WE may share information in specific situations descried in this secton and/or the following third parties.

Vendors, consultants and other third-party Service proiders. We may share your data with third-party vendors, service providers, or agents (third parties) who perform service for us or on our behalf and require access to such information to do that work.

We have contracts in place with our third parties which are designed to safe guard your information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

 

What are your privacy rights?

In short: You may review, change or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by using the contact details provided. However, please note that this will not affect the lawfulllness of the processing before its withdraw nor when applicable law allows will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account information

If you would at any time like to review or change the information in your account or terminate your account; you can:

    • Contact us using the contact details provided.
    • Log in to your account settings and update your user accounts.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

 

How can you contact us about this notice?

If you have questions or comments about this, you may email us at info@radiance-egy.net or